Questions about the tool, bug reports, corrections and content requests all go to the same address.
Contact FAQ
What do you need from me so a bug can be reproduced?
The job sheet, plus the three facts about your browser. In the builder, press Build and then Download .txt — that one file already contains the model and mode, your prompt, the reference list with each file's seconds, the first and last frame slots, and the settings line with ratio, resolution, duration and sound, which is exactly the state the bug happened in. Attach it to the email with the page URL, your browser and version, and what you expected versus what actually happened. Download .json carries the same state in fields if you prefer to paste it. Neither file contains your images, clips or audio — only their names and lengths — so you are not sending your material anywhere, and there is nothing to redact before you hit send.